?Help Center

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Step-by-step guides for running your site, streams, events and teams.

Browse by feature

The Get Started Page

The Get Started page is your quick-reference hub inside the dashboard. If you are ever unsure where to find a feature, start here. Every tile links directly to a section of your dashboard.

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Dashboard Overview

The Dashboard gives you a live snapshot of your site's activity today. Switch to it using the Dashboard tab at the top of the screen.

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Setting Up a Livestream

A stream must first be created and then attached to a match or event before it appears on your site.

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Building Your Site with Pages

The Pages section is where you build and manage your site. Every page you create here shows up as a link in your site's navigation bar. For example, if you create a page called Videos or Home, your visitors will see that in the menu.

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Videos

There are two parts to making a video appear on your site: uploading it, and then adding it to a page.

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Photo Library

Folders let you group related photos together. Click Create Folder, give it a name, add photos, and save.

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Documents

Use the Documents section to upload files such as PDFs, Word documents, or Excel sheets and make them available on your site.

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Popups

Popups are messages that appear on your site to grab a visitor's attention — for example, to promote an upcoming event or share an announcement.

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Calendar

The Calendar gives you a consolidated view of all upcoming events and streams. It is a read-only view — you cannot create events or matches from here.

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Events

Use Events to schedule one-off school occasions such as graduation days, performances, choir concerts, assemblies, or open days.

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Live Scoring

The Live Scoring module lets you enter and manage scores for live matches directly from your dashboard. Scores update in real time for viewers watching the stream, with no page refresh needed.

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Matches

Use Matches to schedule fixtures between two teams — for example, an under-13 football match or a basketball game.

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Stream Analytics

Broader website analytics — page visits, traffic sources, visitor behaviour — are tracked automatically in the background. No setup is needed on your end.

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Teams

The Teams section is used to create and manage sports teams on your platform. This is particularly relevant for schools with multi-sport programmes.

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Players

The Players section lets you build a roster of individual players across your teams.

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Tenant Settings

Tenant Settings is where all your site-wide configuration lives. Any changes to your site's appearance, domain, or behaviour are made here.

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My Plan

This section shows your current PlayMersiv subscription plan and lets you manage it.

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Compliance

The Compliance section contains a checklist of actions your school needs to complete to meet PlayMersiv's platform requirements. This includes things like security and data settings.

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Notifications

The Notifications section lets you send push notifications directly to users on your platform.

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Management

The Users section shows everyone who has registered and logged into your platform. For example, if a parent signs in with their email, they will appear here.

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